FAQ

Shipping & Delivery

How long does shipping take?
Orders are processed within 1-2 business days. Standard shipping typically takes 7-10 business days to arrive, with most orders landing around day 8. You'll get a confirmation email with tracking as soon as it ships.

Do you ship internationally?
We currently ship within the United States only.

My order hasn't arrived yet — what do I do?
If it's been more than 15 business days since your shipping confirmation, contact us and we'll help track it down.

Returns & Refunds

What's your return policy?
You have 30 days from the delivery date to request a return or exchange. Items must be unused and in their original packaging. Reach out before sending anything back so we can walk you through it.

What if my item arrives damaged or defective?
Contact us within 7 days of delivery with photos of the issue, and we'll send a replacement or issue a full refund — no extra cost to you.

How long do refunds take?
Once we receive and inspect your return, approved refunds are issued to your original payment method within 5-10 business days.

Products

Are your products covered by a warranty or guarantee?
Every order is backed by our 30-day, no-hassle return policy — if something isn't right, we'll make it right.

How do I know which variant/color to pick?
Check the product page for size and color details. If you're still not sure, message us before ordering and we'll help you choose.

Orders & Payment

Is checkout secure?
Yes — payments are processed securely through Shopify's encrypted checkout. We never see or store your full card details.

Can I change or cancel my order?
If your order hasn't shipped yet, contact us right away and we'll do our best to update or cancel it.

Still have questions?

Reach out any time via our Contact page — we're happy to help.